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Forums co-design group hub

Upcoming Enhancements to SANE Forums: Thanks to Your Feedback

espressologic Senior Contributor

Upcoming Enhancements to SANE Forums: Thanks to Your Feedback

Hello all,

We have some exciting news to share!  

In 2023, we launched an extensive community co-design project made up of:  

  • An online survey: We asked 572 people about their mental health needs and experiences with online support. This group included both forum users and non-users. 
  • Co-design discussion group: We held detailed discussions with 60 members in a collaborative space on SANE Forums. 

Thanks to the many community members who participated in the co-design, we are now gearing up to introduce a series of Forum enhancements between now and October. 

These changes will result in a more user-friendly and welcoming community space for everyone, ensuring you can find the people, support and activities you are most interested in. We’ll also be making some improvements behind the scenes to improve the performance of the Forums. 

To make these implementations as smooth as possible, we’ll: 

  • provide weekly updates here on this thread about what’s happening. 
  • plan changes in a way that causes minimal disruption to you. 
  • share resources to help you adjust to any changes. 
  • listen to your feedback to keep improving. 

Thanks again to anyone who participated in the co-design process or provided feedback through other channels. As a community-led Forum, your input has been key to making these improvements possible. We're excited for you to experience the positive changes firsthand.  

Stay tuned here on the main forum for weekly updates. 

 

@Appleblossom @ArraDreaming @Birdofparadise8 @Boppa @Bow @BPDSurvivor @candii @Captain24 @Charlii @chibam @deshift @EliseSunflower @Ellamoose @Eve7 @Fluttershy1 @Fraz23 @greenspace @Harmonee @hluppy @Ilovepenguins @Jacques @Jake63 @jay2 @JRMum @Little_Leopard @Lotus888 @Louiswalker @Minette60 @missmary2023 @Miss-wish @nervouswreck @Paladin67 @Patches59 @Peta @PixiGT @sigaffa @Spring1983 @stanca62 @StanD @TAB @Teal @tonys @tyme @Valiant83 @Wondersoft @X-me-X @yellowcorgi @Zoe7 

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In response to: Upcoming Enhancements to SANE Forums: Thanks to Your Feedback

tyme Senior Contributor Banned

Re: Upcoming Enhancements to SANE Forums: Thanks to Your Feedback

Hi everyone, by now you may have noticed the changes that have happened to the forums! 

 

One SANE Community under one forum and with-it new categories!

 

We have some important updates around navigating two of the new categories so please read about that here: https://saneforums.org/t5/Forum-News-and-Updates/Upcoming-Enhancements-to-SANE-Forums-Thanks-to-Your-Feedback/m-p/1549866/highlight/true#M6176

 

@Appleblossom @ArraDreaming @Birdofparadise8 @Boppa @Bow @BPDSurvivor @candii @Captain24 @Charlii @chibam @deshift @EliseSunflower @Ellamoose @Eve7 @Fluttershy1 @Fraz23 @greenspace @Harmonee @hluppy @Ilovepenguins @Jacques @Jake63 @jay2 @JRMum @Little_Leopard @Lotus888 @Louiswalker @Minette60 @missmary2023 @Miss-wish @nervouswreck @Paladin67 @Patches59 @Peta @PixiGT @sigaffa @Spring1983 @stanca62 @StanD @TAB @Teal @tonys @tyme @Valiant83 @Wondersoft @X-me-X @yellowcorgi @Zoe7 

In response to: Re: Upcoming Enhancements to SANE Forums: Thanks to Your Feedback

Lauz Senior Contributor

Re: Upcoming Enhancements to SANE Forums: Thanks to Your Feedback

Hi everyone, 

 

My name is @Lauz! I am a returning community manager and have been super excited to see all the latest updates get rolled out. You can read a bit more about me here Introducing myself! - SANE Forums The work from co-design sounds like it had real impact and meaning!

 

Today I'm bringing you the latest update that is coming in the next few days- there was a little sneak peek post done on the new look lay-out here

 

I wanted to share a few more screen shots of it and how you can navigate it so you can feel ready for it!

 

 

Moderated

 

 

 

1. Discussions Tab: This space is for all your latest discussions and featured threads under the new spotlight area 

 

2. Events tab: This area is for special forum events any forum news  

 

3. Spaces tab: Previously you would have seen all the different forum categories at the bottom of the landing page under latest discussions and group hubs. Now all the categories and group hubs are here together to bring you spaces!  

 

4. Start new thread, notifications and profile area. This banner area has your notifications, profile drop down and start new thread button (when logged in). You can access these no matter what area of the forums you go to. If you are not already in a space you want to post, you just click start a new thread, then select where in the forums you want to post it via the drop-down menu under ‘select location’. 

*To start a new thread in Friends, Family & Carers and Talking Through Trauma please go into those spaces directly, the feature for these areas is a bit different and something we are working on 

 

 

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3. This is what the spaces area looks like! 

 

5. My Favourites: Do you have a space that you post in regularly, or maybe its a space you like to keep up to date with? You now have a ‘My Favourites’ area on the top right of the screen. If you click the star on a space it will automatically go to your favourites area!  

 

Lastly for those on mobile, here are screen shots of how it will appear for you! 

 

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We hope this helps everyone feel prepared and ready. Looking forward to engaging with you all in the new-look forums! Stay tuned! 

In response to: Re: Upcoming Enhancements to SANE Forums: Thanks to Your Feedback

Ru-bee Senior Contributor

Re: Upcoming Enhancements to SANE Forums: Thanks to Your Feedback

Today’s launch of our new look Forums layout marks the wrap up of our 2024 Forums enhancement project.  
 
What an exciting project it has been!  

 

Over the last 10 weeks, we’ve: 

  • Used insights from community feedback to design a more user friendly Forums experience. 
  • Conducted community interviews to ensure the new designs meet the needs of our community. 
  • Combined two Forums into one SANE Forum for a more connected community space. 
  • Refreshed our list of categories to better support community discussions, and launched a new dedicated Friends, Families, and Carers discussion space. 
  • Enhanced our platform performance. 
  • Simplified our login and registration processes.  

 

A big thank you to the community members who have participated in co-design and consultation and have provided feedback along the way. We deeply value the time you gave us for this work. We could not have done this without your input and support! 

 

With the main forum changes now live, we will be closing this enhancements update thread and moving our attention to continuous improvement of the forum community space.  

 

We’ve set up a new thread for ongoing improvements which you can favourite or subscribe to here. 

 

We're excited to stay connected and support you as you explore the updated Forums! 

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SANE Forums is published by SANE with funding from the Australian Government Department of Health.

SANE Forums does not provide crisis support.
If you need immediate assistance, please see available crisis services.

Learn more about SANE and SANE services at sane.org

Acknowledgement of Country

ermha365 acknowledges that our work in the community takes place on the Traditional Lands of many Aboriginal and Torres Strait Islander Peoples and therefore respectfully recognise their Elders, past and present, and the ongoing Custodianship of the Land and Water by all Members of these Communities.

ermha365 is a Registered NDIS provider