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11 Oct 2014 07:27 AM
11 Oct 2014 07:27 AM
Hi,
Another one for IT?
I saved an image (1 copy) of my painting Outpouring of Grace and yet 3 copies show when I go into my profile. I thought I'd accidentally saved multiple copies so this morning I went to delete 2. After the first deletion there were 0 copies. Most confusing! I had to go and reload it, then edit the post I'd shared it in and add it back again.
Kind regards,
Kristin
11 Oct 2014 08:50 PM
11 Oct 2014 08:50 PM
Hi Kristin,
Thanks for letting us know about this. Before I pass this on to IT, can I grab some more info?
1.) How many copies can you see on your profile now?
2.) How many times have uploaded them in total?
CB
12 Oct 2014 12:17 AM
12 Oct 2014 12:17 AM
Hi Cherry,
more info:
1.) How many copies can you see on your profile now? 3
2.) How many times have uploaded them in total? 2 (deleted 1 once, all went), reloaded 1 but 3 show
thanks.
12 Oct 2014 07:05 PM
12 Oct 2014 07:05 PM
Thanks for this Kristin, I will get IT to look into it.
13 Oct 2014 07:24 PM
13 Oct 2014 07:24 PM
Hi kristin,
Just following up on this bug. I let IT know, and they have advised that it's not something that they can fix immediately, and will need to get in contact with our software people. So that's where it's at for now. I will keep you in the loop about further developments.
Thanks again for letting us know! You're a star making practical, supportive, and informative contributions to the forums.
CB
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